21D Adopts HULFT Integrate on Azure for Data Integration

Customer Requirements

Creating a responsive SaaS platform to support clinics across the U.K.
Fast company growth required a scalable IT strategy to ensure new clinics could be opened quickly and run on the same applications to ensure that employees could serve clients efficiently.
Lack of automated data integration meant greater chances for error.

Solution

HULFT Integrate, deployed on Azure, provides connections to key SaaS applications for CRM, clinical workflow and back-end financials.
Saison Technology Professional Services provided the deployment methodology and technical expertise that 21D does not have in house.

Results

HULFT Integrate is the core data integration platform that connects cloud applications to the company’s core database via APIs.
Cost savings are measured by less IT admin time and greater efficiency with clinical operations.

21D is a healthcare and technology business focused on guided full-mouth dental rehabilitation. 21D has created and provides a full jaw implant rehabilitation solution using a fully computer-guided implant delivery system, enabling the delivery of implants and fixed prosthetic teeth in one hour or less per jaw in 95% of cases that need it.

An automated data integration workflow for HR today, and soon other systems

21D is revolutionizing the dental implant market one new smile at a time. By applying the most modern dental implant techniques and procedures with a highly customer-centric service model, the company is changing the way customers think about full-jaw implants. The results are commonly less expensive, faster processes, and greater long-term outcomes than traditional implant methods.

To support 21D’s superior customer experience, Paul Smullen joined the company as CTO to create a modern technology platform that could support the company’s rapid growth. He architected a cloud platform with a portfolio of SaaS applications to run daily clinical operations ranging from appointment scheduling to clinic staffing, customer service and billing.

After evaluating several integration solutions, 21D selected Saison Technology as the core data integration solution to power IT operations.

Smullen deployed HULFT Integrate on the Microsoft Azure Cloud, an automated data integration platform that extracts active SaaS application data and delivers them to a centralized database for clinical operations.

“We were able to implement HULFT Integrate within 2 months, which is relatively fast given my experience with other data integration applications in the past,” said Paul Smullen, CTO of 21D. “Part of the speed was due to Saison Technology’s professional services team, which enabled us to complete the deployment without needing a dedicated data integration specialist in-house.”

Smullen estimates that HULFT Integrate is saving 21D many days per week of data integration and administration time, and the automated APIs are helping the company maintain data accuracy across its SaaS applications and company database.

As 21D grows, HULFT Integrate will grow with it, enabling the company to add practically any SaaS application to its IT stack and/or create custom applications if it needed to. Either path, the company has an enterprise application platform that can scale as the company adds clinics and expands to new geographies.

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