Customer Success Stories
Sankyo America Transforms Order Processing with HULFT Managed Integration Services
Achieving 50% Time Reduction and Zero-Error Automation Through Automated B2B Integration
Key Results
- 50% Reduction in order processing time
- 10+ Hours monthly time savings from automated order entry
- Zero Data input errors achieved through automation
- 5-6 Minutes saved per individual order processed
Summary
Sankyo America faced operational bottlenecks from manual order processing that required employees to re-enter PDF sales orders into their ERP system. The company implemented HULFT Managed Integration Services to automate this workflow, eliminating manual touchpoints. The solution delivered 50% faster processing times, zero data input errors, and significant time savings that freed employees for strategic work.
Challenge
Manual Workflows Created Bottlenecks and Error Risks
Sankyo America faced mounting pressure to accelerate order processing while maintaining accuracy standards critical to automotive industry relationships. Their manual workflow required team members to transcribe data from PDF sales orders into their ERP system—consuming valuable time and introducing potential for costly errors.
Manual order processing created dependencies on individual staff members and limited the company’s ability to handle increased order volumes during peak periods. The time lag between order receipt and system entry delayed downstream processes, potentially impacting delivery schedules and customer relationships.
Solution
Turnkey Integration Platform Delivers Seamless Automation
Sankyo America partnered with Saison Technology to implement HULFT Managed Integration Services, selecting a turnkey approach that eliminated the need for in-house installation and maintenance expertise. The solution focused on automating key customer accounts while establishing infrastructure for broader deployment.
HULFT Managed Integration Services automatically processes orders from email-based PDFs into Sankyo’s ERP system, eliminating manual intervention and creating seamless data flow between customer and supplier systems. The platform handles diverse data sources and formats while maintaining security and reliability standards required for B2B automotive operations.
The turnkey approach proved crucial as Saison Technology managed technical complexity while allowing Sankyo’s team to focus on business outcomes. The phased implementation ensured stable operations during transition while providing measurable results that justified expanding automation to additional customer accounts.
Results
Dramatic Efficiency Gains Enable Strategic Focus
HULFT Managed Integration Services delivered immediate improvements across Sankyo America’s order processing operations. The automation saves the sales team 5-6 minutes per order, translating to over 10 hours per month, while reducing staff overtime requirements. These efficiency gains enabled the team to focus on higher-value activities and strategic customer relationship development.
Zero data input errors have strengthened trust relationships with customers and internal departments, while consistent processing speeds have enhanced delivery predictability. Employee satisfaction increased significantly as team members were freed from repetitive manual tasks to engage in more strategic work.
The foundation established through HULFT integration positions the company for exponential efficiency gains as additional customers are brought onto the automated platform, supporting Sankyo’s growth objectives and competitive positioning.
“HULFT enables us to create purchase orders automatically. This saves a great deal of labor and prevents errors.”
Hideki Endo, EVP, Sankyo America
Sankyo America is a leading Indiana-based supplier of plastics and manufacturing materials serving the automotive industry as a subsidiary of Japan's Sankyo Kasei. The company positions itself as a strategic partner by actively reducing customers' distribution, warehousing, inventory control, and administrative costs.